/* v10.0.118 — módulos CRM, Qualidade e Reuniões (mesmos tokens do app.css) */

.ins-page{padding-bottom:40px}
.ins-head-actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.ins-head-actions .primary{width:auto;padding:10px 14px}
.with-icon{display:inline-flex;align-items:center;gap:7px}
.with-icon .ui-icon{width:17px;height:17px}
.ins-tabs{margin-bottom:6px}
.ins-toolbar{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin:6px 0 14px}
.ins-toolbar .search.compact{min-width:150px}
.ins-toolbar input.search.compact{flex:1 1 220px;max-width:360px}
.ins-toolbar .primary{width:auto;padding:9px 14px}
.ins-toolbar-sum{margin-left:auto;color:var(--muted);font-size:13px}
.ins-toolbar-sum b{color:var(--text)}
.ins-pipe-name{font-size:15px}
.ins-inline{display:flex;align-items:center;gap:8px;color:var(--muted)}
.ins-note{display:flex;align-items:center;gap:10px;background:var(--violet-soft);border:1px solid color-mix(in srgb,var(--violet) 35%,transparent);border-radius:12px;padding:10px 12px;margin:0 0 12px;font-size:13.5px;line-height:1.45}
.ins-note>.ui-icon{flex:none;width:18px;height:18px;color:var(--violet)}
.ins-note span{flex:1}
.ins-note button{flex:none;width:auto}
.ins-note.warn{background:var(--warn-soft);border-color:color-mix(in srgb,var(--warn) 35%,transparent)}
.ins-note.warn>.ui-icon{color:var(--warn)}
.ins-actions{display:flex;flex-wrap:wrap;gap:8px;justify-content:flex-end;margin-top:14px}
.ins-actions.left{justify-content:flex-start}
.ins-actions .primary{width:auto;padding:10px 16px}
.ins-row-actions{display:flex;flex-wrap:wrap;gap:6px}
.ins-row-actions .primary{width:auto;padding:8px 12px}
.ins-check{display:flex!important;flex-direction:row!important;align-items:center;gap:8px}
.ins-check input{width:18px;height:18px;flex:none}
.ins-busy{opacity:.65;cursor:progress}
.danger-text{color:var(--danger)!important}
.link-button{background:none;border:0;color:var(--accent-fg,var(--accent));padding:0;display:inline-flex;gap:6px;align-items:center}
.muted{color:var(--muted)}
.form-error{color:var(--danger);margin:6px 0}

/* KPIs e painéis */
.metric.ins-good strong{color:var(--accent-strong)}
.metric.ins-bad strong{color:var(--danger)}
.metric.ins-warn strong{color:var(--warn)}
.metric strong .ins-score{font-size:1.35rem}
.ins-panels{display:grid;grid-template-columns:repeat(auto-fit,minmax(320px,1fr));gap:13px;align-items:start}
.ins-panels .card{padding:16px 18px}
.ins-panels .card h3{margin:0 0 12px;font-size:15.5px;display:flex;align-items:center;gap:8px}
.ins-wide{grid-column:1/-1}
.ins-table .ins-tr4{grid-template-columns:minmax(0,1fr) 70px 80px 90px}
.ins-table .ins-tr5{grid-template-columns:minmax(0,1fr) 60px 90px 70px 90px}
.ins-table .ins-tr6{grid-template-columns:minmax(0,1fr) 60px 90px 80px 90px 90px}
.ins-row-btn{background:none;border:0;border-bottom:1px solid var(--line);color:inherit;text-align:left;width:100%;cursor:pointer}
.ins-row-btn:hover{background:var(--surface-3)}
.ins-spark{display:flex;align-items:flex-end;gap:3px;height:120px;padding-top:6px}
.ins-spark i{flex:1;min-width:3px;max-width:26px;background:var(--accent);border-radius:4px 4px 0 0;opacity:.85}
.ins-spark.scored i.mid{background:var(--warn)}
.ins-spark.scored i.bad{background:var(--danger)}
.ins-late{color:var(--danger)}

/* Nota 0–100 */
.ins-score{display:inline-grid;place-items:center;min-width:38px;height:30px;padding:0 6px;border-radius:9px;font-weight:800;font-variant-numeric:tabular-nums;font-size:14px;flex:none}
.ins-score.good{background:var(--accent-soft);color:var(--accent-strong)}
.ins-score.mid{background:var(--warn-soft);color:var(--warn)}
.ins-score.bad{background:var(--danger-soft);color:var(--danger)}
.ins-score.none{background:var(--surface-3);color:var(--muted)}
.ins-score.big{min-width:52px;height:42px;font-size:19px;border-radius:12px}

/* Listas */
.ins-list{display:grid;gap:8px}
.ins-list-row{display:flex;align-items:center;gap:12px;background:var(--surface-2);border:1px solid var(--line);border-radius:12px;padding:11px 13px;color:inherit;text-align:left;width:100%}
button.ins-list-row:hover{background:var(--surface-3)}
.ins-list-row>span:not(.ins-score):not(.qa-sev):first-of-type,.ins-list-row .qa-an-main{flex:1;min-width:0;display:grid;gap:2px}
.ins-list-row small{color:var(--muted);font-size:12.5px;overflow:hidden;text-overflow:ellipsis}
.ins-list-row .qa-an-main small{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;white-space:normal}
.ins-list-row.off{opacity:.55}
.qa-an-side{display:grid;justify-items:end;gap:2px;flex:none;text-align:right}
.qa-an-findings{color:var(--warn)!important}
.qa-an-intent{color:var(--accent-strong)!important}

/* ---------------------------------------------------------------- CRM */
.crm-board{display:flex;gap:12px;overflow-x:auto;padding-bottom:12px;align-items:flex-start;scroll-snap-type:x proximity;min-height:calc(100vh - 260px)}
.crm-col{flex:0 0 272px;background:var(--surface-1);border:1px solid var(--line);border-radius:14px;display:flex;flex-direction:column;max-height:calc(100vh - 230px);scroll-snap-align:start}
.crm-col>header{padding:11px 12px 9px;border-top:3px solid var(--stage,var(--muted));border-radius:14px 14px 0 0;display:grid;grid-template-columns:1fr auto;gap:2px}
.crm-col>header b{font-size:14px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.crm-col>header span{background:var(--surface-3);border-radius:999px;padding:0 8px;font-size:12px;align-self:center}
.crm-col>header small{grid-column:1/-1;color:var(--muted);font-size:12px}
.crm-col-body{flex:1;overflow-y:auto;padding:4px 8px 8px;display:grid;gap:8px;align-content:start;min-height:70px;border-radius:10px;transition:background .15s}
.crm-col-body.drop-over{background:color-mix(in srgb,var(--accent) 12%,transparent);outline:2px dashed color-mix(in srgb,var(--accent) 60%,transparent);outline-offset:-4px}
.crm-col-empty{color:var(--muted-2);font-size:12.5px;text-align:center;margin:14px 0}
.crm-col-add{margin:0 8px 8px;background:transparent;border:1px dashed var(--line);color:var(--muted);border-radius:10px;padding:7px;display:flex;gap:6px;align-items:center;justify-content:center}
.crm-col-add:hover{color:var(--text);border-color:var(--muted-2)}
.crm-col-add .ui-icon{width:15px;height:15px}
.crm-card{background:var(--surface-2);border:1px solid var(--line);border-radius:11px;padding:10px 11px;display:grid;gap:5px;cursor:grab;box-shadow:var(--shadow-sm)}
.crm-card:hover{border-color:color-mix(in srgb,var(--text) 18%,var(--line))}
.crm-card:focus-visible{outline:2px solid var(--accent)}
.crm-card.dragging{opacity:.4}
.crm-card.stale{border-left:3px solid var(--warn)}
.crm-card b{font-size:13.8px;line-height:1.3}
.crm-card small{color:var(--muted);font-size:12.3px;display:flex;align-items:center;gap:5px}
.crm-card small .ui-icon{width:13px;height:13px}
.crm-card-meta{display:flex;justify-content:space-between;align-items:center;gap:8px}
.crm-value{font-weight:750;font-variant-numeric:tabular-nums;color:var(--accent-strong)}
.crm-owner{font-size:11.5px;background:var(--surface-3);border-radius:999px;padding:1px 8px;color:var(--text-soft)}
.crm-owner.none{color:var(--muted-2)}
.crm-card-flags{display:flex;flex-wrap:wrap;gap:5px}
.crm-flag{display:inline-flex;align-items:center;gap:3px;font-size:11.3px;color:var(--muted);background:var(--surface-1);border-radius:6px;padding:1px 6px}
.crm-flag .ui-icon{width:12px;height:12px}
.crm-flag.stale{color:var(--warn)}
.crm-flag.late{color:var(--danger)}
.crm-col-closed{flex-basis:230px;background:transparent;border-style:dashed}
.crm-closed{padding:8px 10px;border-radius:10px;font-size:13px}
.crm-closed.won{background:var(--accent-soft);color:var(--accent-strong)}
.crm-closed.lost{background:var(--danger-soft);color:var(--danger)}
.crm-closed-item{display:grid;grid-template-columns:16px 1fr auto;gap:6px;align-items:center;background:none;border:0;border-bottom:1px solid var(--line-soft);padding:7px 2px;text-align:left;color:var(--text-soft);font-size:12.6px}
.crm-closed-item span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.crm-closed-item .ui-icon{width:14px;height:14px}
.crm-closed-item.won .ui-icon{color:var(--accent-fg,var(--accent))}
.crm-closed-item.lost .ui-icon{color:var(--danger)}
.crm-dropbar{position:fixed;left:50%;bottom:22px;transform:translateX(-50%);display:flex;gap:12px;z-index:30}
.crm-drop{min-width:170px;padding:16px 22px;border-radius:14px;border:2px dashed;display:flex;gap:8px;align-items:center;justify-content:center;font-weight:750;backdrop-filter:blur(6px);box-shadow:var(--shadow)}
.crm-drop.won{border-color:var(--accent);color:var(--accent-strong);background:color-mix(in srgb,var(--accent-soft) 90%,transparent)}
.crm-drop.lost{border-color:var(--danger);color:var(--danger);background:color-mix(in srgb,var(--danger-soft) 90%,transparent)}
.crm-drop.drop-over{transform:scale(1.06)}
.ins-suggest{background:var(--accent-soft);border:1px solid color-mix(in srgb,var(--accent) 35%,transparent);border-radius:12px;padding:10px 12px;margin-bottom:12px}
.ins-suggest summary{cursor:pointer;display:flex;align-items:center;gap:8px;font-size:13.8px}
.ins-suggest summary .ui-icon{width:17px;height:17px;color:var(--accent-strong)}
.ins-suggest-list{display:grid;gap:8px;margin-top:10px}
.ins-suggest-item{display:flex;gap:12px;align-items:center;justify-content:space-between;background:var(--surface-2);border-radius:10px;padding:10px 12px}
.ins-suggest-item>div:first-child{display:grid;gap:2px;min-width:0}
.ins-suggest-item small{color:var(--muted)}
.ins-suggest-item p{margin:0;font-size:12.8px;color:var(--text-soft)}

.crm-deal-modal h2{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.crm-status{font-size:12px;padding:2px 9px;border-radius:999px;background:var(--surface-3);font-weight:650}
.crm-status.won{background:var(--accent-soft);color:var(--accent-strong)}
.crm-status.lost{background:var(--danger-soft);color:var(--danger)}
.crm-contact-line{display:flex;align-items:center;gap:6px;margin:-4px 0 10px}
.crm-contact-line .ui-icon{width:15px;height:15px}
.crm-deal-grid{grid-template-columns:1fr 1fr;margin-top:12px}
.crm-deal-grid .span2{grid-column:1/-1}
.crm-won-btn{color:var(--accent-strong)!important}
.crm-lost-btn{color:var(--danger)!important}
.crm-deal-panels{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-top:18px;border-top:1px solid var(--line);padding-top:14px}
.crm-deal-panels h3{font-size:14px;margin:0 0 8px}
.crm-tasks,.crm-events{list-style:none;margin:0;padding:0;display:grid;gap:6px;max-height:260px;overflow-y:auto}
.crm-tasks li{display:grid;gap:1px}
.crm-tasks li label{display:flex;gap:7px;align-items:center}
.crm-tasks li.done span{text-decoration:line-through;color:var(--muted)}
.crm-tasks small,.crm-events small{color:var(--muted);font-size:11.8px}
.crm-events li{display:grid;gap:1px;border-left:2px solid var(--line);padding-left:9px;font-size:13px}
.crm-task-add,.crm-note-add{display:flex;gap:6px;margin:8px 0}
.crm-task-add input[type=datetime-local]{max-width:190px}
.crm-contact-results{display:grid;gap:3px}
.crm-contact-results button{background:var(--surface-3);border:0;border-radius:8px;padding:7px 10px;text-align:left;color:var(--text)}
.crm-contact-results small{color:var(--muted)}
.crm-goal{display:grid;gap:5px;margin-bottom:14px}
.crm-goal-head{display:flex;justify-content:space-between;gap:10px;flex-wrap:wrap;font-size:13.5px}
.crm-goal-head span{color:var(--muted)}
.crm-goal-head span b{color:var(--text)}
.crm-goal-bar{height:10px;border-radius:6px;background:var(--surface-4);position:relative;overflow:hidden}
.crm-goal-bar i{position:absolute;left:0;top:0;bottom:0;background:var(--accent);border-radius:6px}
.crm-goal-bar i.fc{background:color-mix(in srgb,var(--accent) 35%,transparent)}
.crm-goal small{color:var(--muted);font-size:12px}
.crm-funnel-row{display:grid;grid-template-columns:minmax(0,130px) 1fr 36px;gap:10px;align-items:center;margin:10px 0 0}
.crm-funnel-row>span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;border-left:3px solid var(--stage);padding-left:7px}
.crm-funnel-row>b{text-align:right}
.crm-funnel-row small{grid-column:2/-1;color:var(--muted);font-size:11.8px;margin-top:-6px}
.crm-goals-form{max-width:640px}
.crm-goals-form h3{margin:16px 0 8px;font-size:14px}
.crm-goal-input{display:grid;grid-template-columns:minmax(0,1fr) 180px;gap:4px 12px;align-items:center;margin:6px 0}
.crm-goal-input small{grid-column:2;color:var(--muted);font-size:11.8px}
.crm-goals-form .primary{width:auto;padding:10px 18px}
.crm-task-row label{flex:1;display:flex;gap:10px;align-items:center;min-width:0}
.crm-task-row label span{display:grid;min-width:0}
.crm-task-due{color:var(--muted);font-size:12.5px;white-space:nowrap}
.crm-stage-list{display:grid;gap:6px;margin:8px 0}
.crm-stage-row{display:grid;grid-template-columns:34px 1fr 92px 36px 40px;gap:6px;align-items:center}
.crm-stage-color{width:34px;height:34px;border:0;background:none;padding:0}
.crm-stage-prob{display:flex!important;flex-direction:row!important;align-items:center;gap:3px}
.crm-report-grid{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));align-items:end}
.crm-report-grid fieldset{grid-column:1/-1}
.crm-preview pre{white-space:pre-wrap;background:var(--surface-1);border-radius:10px;padding:12px;font:inherit;font-size:13px}

/* ---------------------------------------------------------------- Qualidade */
.qa-findings{display:grid;gap:10px}
.qa-finding{background:var(--surface-2);border:1px solid var(--line);border-left:4px solid var(--muted-2);border-radius:12px;padding:12px 14px;display:grid;gap:6px}
.qa-finding.sev-critical{border-left-color:var(--danger)}
.qa-finding.sev-warning{border-left-color:var(--warn)}
.qa-finding.st-dismissed{opacity:.6}
.qa-finding header{display:flex;flex-wrap:wrap;gap:6px 8px;align-items:center}
.qa-finding header b{flex-basis:100%;font-size:14.3px}
.qa-sev,.qa-kind{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;border-radius:6px;padding:1px 7px;background:var(--surface-3);color:var(--muted)}
.sev-critical .qa-sev,.qa-sev.sev-critical{background:var(--danger-soft);color:var(--danger)}
.sev-warning .qa-sev,.qa-sev.sev-warning{background:var(--warn-soft);color:var(--warn)}
.qa-finding blockquote{margin:0;padding:7px 11px;border-left:3px solid var(--line);background:var(--surface-1);border-radius:0 8px 8px 0;font-style:italic;color:var(--text-soft);font-size:13.5px}
.qa-finding p{margin:0;color:var(--text-soft);font-size:13.3px}
.qa-finding footer{display:flex;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;margin-top:2px}
.qa-finding footer small{color:var(--muted);font-size:12.3px;display:flex;align-items:center;gap:5px}
.qa-finding footer .ui-icon{width:13px;height:13px}
.qa-confirm{color:var(--accent-strong)!important}
.qa-findings.compact .qa-finding{padding:9px 12px}
.qa-summary{font-size:14.5px;line-height:1.55;margin:4px 0 10px}
.qa-badges{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:10px}
.qa-badge{font-size:12px;border-radius:999px;padding:2px 10px;background:var(--surface-3);color:var(--text-soft)}
.qa-badge.good{background:var(--accent-soft);color:var(--accent-strong)}
.qa-badge.bad{background:var(--danger-soft);color:var(--danger)}
.qa-analysis-modal h2,.mt-detail-head{display:flex;align-items:center;gap:12px}
.qa-analysis-modal h3,.mt-detail h3{font-size:14.5px;margin:16px 0 8px}
.qa-items{list-style:none;padding:0;margin:0;display:grid;gap:7px}
.qa-items li{display:flex;gap:10px;align-items:flex-start}
.qa-items li span:last-child{display:grid;gap:2px}
.qa-items small{color:var(--muted);font-size:12.5px}
.qa-items li.na b{color:var(--muted)}
.qa-it{flex:none;width:22px;height:22px;border-radius:7px;display:grid;place-items:center;font-weight:800}
.qa-it .ui-icon{width:14px;height:14px}
.qa-it.ok{background:var(--accent-soft);color:var(--accent-strong)}
.qa-it.fail{background:var(--danger-soft);color:var(--danger)}
.qa-it.na{background:var(--surface-3);color:var(--muted)}
.qa-objections,.qa-steps{margin:0;padding-left:18px;display:grid;gap:6px}
.qa-objections{list-style:none;padding:0}
.qa-objections small{display:block;color:var(--muted);font-size:12.5px;margin-top:2px}
.qa-pb.off{opacity:.55}
.qa-pb small{color:var(--muted)}
.qa-pb-modal{min-width:min(760px,86vw)}
.qa-pb-scope{display:grid;gap:10px}
.qa-items-head{display:flex;justify-content:space-between;align-items:baseline;margin-bottom:6px}
.qa-items-head small{color:var(--muted)}
.qa-items-edit{display:grid;gap:8px;margin-bottom:8px;max-height:46vh;overflow-y:auto;padding-right:4px}
.qa-item-row{display:grid;grid-template-columns:120px 1fr 120px 40px;gap:6px;align-items:start;padding:8px;border-radius:10px;background:var(--surface-1);border-left:3px solid var(--accent)}
.qa-item-row.kind-forbidden{border-left-color:var(--danger)}
.qa-item-row.kind-objection{border-left-color:var(--warn)}
.qa-it-text{display:grid;gap:5px}
.qa-it-desc{min-height:36px;resize:vertical;font-size:13px}
.qa-rp{min-width:min(620px,88vw)}
.qa-rp-persona{font-size:12.8px;margin:-4px 0 10px}
.qa-rp-chat{display:flex;flex-direction:column;gap:8px;max-height:46vh;min-height:200px;overflow-y:auto;background:var(--bg);border-radius:12px;padding:12px}
.qa-rp-chat.static{max-height:300px}
.qa-rp-msg{max-width:80%;display:grid;gap:2px}
.qa-rp-msg span{padding:8px 11px;border-radius:12px;font-size:14px;line-height:1.4;white-space:pre-wrap}
.qa-rp-msg small{color:var(--muted);font-size:11px}
.qa-rp-msg.client{align-self:flex-start}
.qa-rp-msg.client span{background:var(--bubble-in)}
.qa-rp-msg.seller{align-self:flex-end;text-align:right}
.qa-rp-msg.seller span{background:var(--bubble-out);text-align:left}
.qa-rp-msg.typing span{opacity:.6;font-style:italic}
.qa-rp-form{display:flex;gap:8px;margin-top:10px;align-items:flex-end}
.qa-rp-form .primary{width:46px;height:46px;padding:0;display:grid;place-items:center}
.qa-ask{max-width:900px}
.qa-ask-form{display:flex;gap:8px;flex-wrap:wrap}
.qa-ask-form .modal-input{flex:1 1 280px}
.qa-ask-form .primary{width:auto;padding:10px 18px}
.qa-ask-examples{display:flex;flex-wrap:wrap;gap:6px;margin:10px 0}
.qa-ask-examples button{font-size:12.5px;padding:6px 10px}
.qa-answer{background:var(--surface-1);border-radius:12px;padding:14px 16px;line-height:1.6;margin-top:8px}
.qa-cite{background:var(--violet-soft);color:var(--violet);border:0;border-radius:6px;padding:0 6px;font-size:12px;cursor:pointer}
.qa-sources{display:flex;flex-wrap:wrap;gap:6px;align-items:center;margin-top:10px}
.qa-sources button{font-size:12.3px;padding:5px 9px}

/* "?" — sugestão de resposta ao lado do campo de mensagem */
.qa-suggest-btn{flex:none;width:40px;height:40px;padding:0!important;border-radius:50%!important;font-weight:800;font-size:18px;display:grid;place-items:center;color:var(--violet)!important;border-color:color-mix(in srgb,var(--violet) 45%,var(--line))!important;align-self:center}
.qa-suggest-btn:hover{background:var(--violet-soft)!important}
.qa-suggest-pop{margin:0 12px 8px;background:var(--surface-4);border:1px solid var(--line);border-radius:14px;box-shadow:var(--shadow);padding:10px 12px;display:grid;gap:8px;max-height:46vh;overflow-y:auto}
.qa-suggest-pop header{display:flex;justify-content:space-between;align-items:center}
.qa-suggest-pop header b{display:flex;gap:6px;align-items:center;font-size:13.5px}
.qa-suggest-pop header .ui-icon{width:16px;height:16px;color:var(--violet)}
.qa-suggest-pop header button{padding:4px 7px}
.qa-suggest-item{display:grid;gap:3px;text-align:left;background:var(--surface-2);border:1px solid var(--line);border-radius:11px;padding:9px 11px;color:var(--text);font-size:14px;line-height:1.4;margin-bottom:6px;width:100%}
.qa-suggest-item:hover{border-color:var(--violet);background:var(--surface-3)}
.qa-suggest-item span{font-size:11px;font-weight:750;text-transform:uppercase;letter-spacing:.05em;color:var(--violet)}
.qa-suggest-obj,.qa-suggest-tip{margin:0 0 6px;font-size:12.8px;color:var(--text-soft);display:flex;gap:6px;align-items:center}
.qa-suggest-tip .ui-icon{width:14px;height:14px;color:var(--violet)}
.qa-suggest-foot{display:flex;justify-content:space-between;align-items:center;gap:8px}
.qa-suggest-foot small{color:var(--muted)}
.qa-suggest-foot button{padding:5px 9px;font-size:12.5px;display:inline-flex;gap:5px;align-items:center}
.qa-suggest-loading{display:flex;align-items:center;gap:4px;color:var(--muted);font-size:13px;padding:8px 2px}
.qa-suggest-loading span{width:7px;height:7px;border-radius:50%;background:var(--violet);animation:qaDot 1s infinite}
.qa-suggest-loading span:nth-child(2){animation-delay:.15s}
.qa-suggest-loading span:nth-child(3){animation-delay:.3s;margin-right:6px}
@keyframes qaDot{0%,100%{opacity:.25;transform:translateY(0)}50%{opacity:1;transform:translateY(-3px)}}
.message-transcript{margin-top:6px;padding:6px 9px;border-radius:8px;background:rgba(0,0,0,.18);font-size:13.3px;line-height:1.4;font-style:italic}
.message-transcript span{display:block;font-style:normal;font-size:10.5px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;opacity:.65;margin-bottom:2px}

/* ---------------------------------------------------------------- Reuniões */
.mt-status{font-size:11px;font-weight:700;border-radius:6px;padding:1px 7px;margin-left:6px;vertical-align:middle}
.mt-status.live{background:var(--danger-soft);color:var(--danger)}
.mt-status.proc{background:var(--violet-soft);color:var(--violet)}
.mt-status.err{background:var(--danger-soft);color:var(--danger)}
.mt-start{min-width:min(600px,88vw)}
.mt-consent{background:var(--surface-1);border-radius:12px;padding:12px;display:grid;gap:8px}
.mt-consent p{margin:0;font-size:13px;color:var(--text-soft)}
.mt-consent button{justify-self:start;display:inline-flex;gap:6px;align-items:center;font-size:12.5px;padding:6px 10px}
.mt-brief{background:var(--violet-soft);border-radius:12px;padding:12px 14px;font-size:13.3px}
.mt-brief p{margin:6px 0}
.mt-brief ul{margin:2px 0 6px;padding-left:18px}
.mt-live-bar{position:sticky;top:0;z-index:5;display:flex;flex-wrap:wrap;align-items:center;gap:10px 14px;background:var(--surface-2);border:1px solid var(--line);border-radius:14px;padding:10px 14px;margin-bottom:10px}
.mt-live-bar>b{font-size:15px}
.mt-live-bar .danger{margin-left:auto;display:inline-flex;gap:6px;align-items:center;background:var(--danger-soft);color:var(--danger);border-color:color-mix(in srgb,var(--danger) 40%,transparent)}
.mt-rec{width:12px;height:12px;border-radius:50%;background:var(--danger);box-shadow:0 0 0 0 rgba(242,116,138,.7);animation:mtRec 1.6s infinite}
@keyframes mtRec{0%{box-shadow:0 0 0 0 rgba(242,116,138,.6)}70%{box-shadow:0 0 0 10px rgba(242,116,138,0)}100%{box-shadow:0 0 0 0 rgba(242,116,138,0)}}
.mt-timer{font-variant-numeric:tabular-nums;font-weight:700;color:var(--text-soft)}
.mt-lv{display:inline-flex;align-items:center;gap:5px;font-size:12.5px;color:var(--muted);position:relative;padding-left:14px}
.mt-lv .ui-icon{width:14px;height:14px}
.mt-lv i{position:absolute;left:0;bottom:3px;width:6px;height:16px;border-radius:3px;background:var(--surface-4);overflow:hidden}
.mt-lv i::after{content:"";position:absolute;left:0;right:0;bottom:0;height:calc(var(--lv,0)*100%);background:var(--accent);transition:height .15s}
.mt-lv.client i::after{background:var(--violet)}
.mt-lv.off{padding-left:0;font-style:italic}
.mt-live-tabs{display:none}
.mt-live-grid{display:grid;grid-template-columns:minmax(0,1.3fr) minmax(300px,1fr);gap:12px;align-items:start}
.mt-live-grid .card{padding:14px 16px}
.mt-live-grid h3{margin:0 0 10px;font-size:15px;display:flex;align-items:center;gap:8px}
.mt-live-grid h3 .secondary{margin-left:auto;padding:5px 8px}
.mt-transcript-body{display:grid;gap:8px;max-height:calc(100vh - 260px);overflow-y:auto;padding-right:4px;align-content:start}
.mt-transcript-body.static{max-height:60vh}
.mt-seg{max-width:88%;background:var(--surface-1);border-radius:12px;padding:7px 11px}
.mt-seg small{color:var(--muted);font-size:11px;font-weight:650}
.mt-seg p{margin:2px 0 0;font-size:14px;line-height:1.45}
.mt-seg.seller{justify-self:end;background:var(--bubble-out)}
.mt-seg.client{justify-self:start;border-left:3px solid var(--violet)}
.mt-coach #mtHints{display:grid;gap:8px;max-height:calc(100vh - 420px);overflow-y:auto}
.mt-hint{border-radius:12px;padding:10px 12px;background:var(--surface-1);border-left:4px solid var(--violet);display:grid;gap:3px}
.mt-hint span{font-size:10.5px;font-weight:800;text-transform:uppercase;letter-spacing:.06em;color:var(--violet)}
.mt-hint b{font-size:14.2px}
.mt-hint p{margin:0;font-size:13.5px;color:var(--text-soft);line-height:1.45}
.mt-hint.warn{border-left-color:var(--warn)}
.mt-hint.warn span{color:var(--warn)}
.mt-hint.bad{border-left-color:var(--danger)}
.mt-hint.bad span{color:var(--danger)}
.mt-hint.good{border-left-color:var(--accent)}
.mt-hint.good span{color:var(--accent-strong)}
.mt-hint.fresh{animation:mtFresh 1.6s ease}
@keyframes mtFresh{0%{transform:translateY(-6px);box-shadow:0 0 0 2px var(--violet)}100%{transform:none;box-shadow:none}}
.mt-check{list-style:none;padding:0;margin:4px 0 0;display:grid;gap:5px;font-size:13.3px}
.mt-check li{display:flex;gap:8px;align-items:center;color:var(--muted)}
.mt-check li i{width:14px;height:14px;border:2px solid var(--muted-2);border-radius:4px;flex:none}
.mt-check li.done{color:var(--text)}
.mt-check li .ui-icon{width:14px;height:14px;color:var(--accent-fg,var(--accent));flex:none}
.mt-coach h4{margin:14px 0 4px;font-size:13px;color:var(--muted);text-transform:uppercase;letter-spacing:.05em}
.mt-detail-head h2{margin:0}
.mt-detail-head p{margin:2px 0 0}
.mt-detail .ins-panels{margin-top:12px}
#mtFollow{width:100%}

/* ---------------------------------------------------------------- Celular */
@media (max-width:820px){
  .ins-toolbar .search.compact,.ins-toolbar input.search.compact{flex:1 1 calc(50% - 8px);min-width:0;max-width:none}
  .ins-toolbar-sum{flex-basis:100%;margin-left:0}
  .ins-panels{grid-template-columns:1fr}
  .crm-board{scroll-snap-type:x mandatory;min-height:0}
  .crm-col{flex-basis:84vw;max-height:none}
  .crm-dropbar{bottom:12px;gap:8px}
  .crm-drop{min-width:0;padding:12px 16px}
  .crm-deal-grid,.crm-deal-panels{grid-template-columns:1fr}
  .crm-goal-input{grid-template-columns:1fr}
  .crm-goal-input small{grid-column:1}
  .crm-stage-row{grid-template-columns:30px 1fr 74px 34px 38px}
  .ins-table .ins-tr6{grid-template-columns:minmax(0,1fr) 46px 76px 64px}
  .ins-table .ins-tr6>span:nth-child(5),.ins-table .ins-tr6>span:nth-child(6){display:none}
  .ins-table .ins-tr5{grid-template-columns:minmax(0,1fr) 46px 80px 70px}
  .ins-table .ins-tr5>span:nth-child(5){display:none}
  .ins-list-row{flex-wrap:wrap}
  .qa-an-side{flex-basis:100%;grid-auto-flow:column;justify-content:start;gap:10px;text-align:left}
  .qa-item-row{grid-template-columns:1fr 1fr 40px}
  .qa-item-row .qa-it-text{grid-column:1/-1;grid-row:2}
  .qa-pb-modal,.qa-rp,.mt-start{min-width:0}
  .qa-suggest-pop{margin:0 6px 6px}
  .mt-live-tabs{display:block}
  .mt-live-grid{grid-template-columns:1fr}
  .mt-live-grid.show-coach .mt-transcript,.mt-live-grid.show-transcript .mt-coach{display:none}
  .mt-transcript-body,.mt-coach #mtHints{max-height:none}
  .mt-live-bar .danger{margin-left:0}
}

/* botões com ícone + texto lado a lado */
.ins-page .ins-actions button,.ins-keep .ins-actions button,.ins-page .ins-row-actions button,.ins-keep .ins-row-actions button,.ins-page .ins-toolbar button,.ins-page .ins-toolbar a.button,.mt-live-bar button{display:inline-flex;flex-direction:row;align-items:center;gap:6px}
.ins-page .ins-actions .ui-icon,.ins-keep .ins-actions .ui-icon,.ins-page .ins-row-actions .ui-icon{width:16px;height:16px}

/* v10.0.119 — combinados */
.qa-commits{display:grid;gap:10px}
.qa-commit{background:var(--surface-2);border:1px solid var(--line);border-left:4px solid var(--accent);border-radius:12px;padding:11px 13px;display:grid;gap:6px}
.qa-commit.overdue,.qa-commit.conflict{border-left-color:var(--danger)}
.qa-commit.st-done{border-left-color:var(--muted-2);opacity:.75}
.qa-commit.st-canceled{border-left-color:var(--muted-2);opacity:.5}
.qa-commit header{display:flex;flex-wrap:wrap;gap:6px;align-items:center}
.qa-commit header b{flex-basis:100%;font-size:14.5px}
.qa-commit blockquote{margin:0;padding:6px 10px;border-left:3px solid var(--line);background:var(--surface-1);border-radius:0 8px 8px 0;font-style:italic;color:var(--text-soft);font-size:13.3px}
.qa-commit footer{display:flex;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px}
.qa-commit footer small{color:var(--muted);font-size:12.3px;display:flex;align-items:center;gap:4px}
.qa-commit footer small .ui-icon,.qa-commit .link-button .ui-icon{width:13px;height:13px}
.qa-commit-btn{position:relative}
.qa-commit-btn b{position:absolute;top:-5px;right:-5px;min-width:17px;height:17px;border-radius:9px;background:var(--warn);color:#241505;font-size:10.5px;display:grid;place-items:center;padding:0 4px}

/* ===== v10.0.120 — leads, reputação, economia de IA, treino por voz, janela flutuante ===== */
.ins-chip{border:1px solid var(--line);background:var(--surface-1);color:var(--text);border-radius:999px;padding:5px 12px;font-size:13px;cursor:pointer;white-space:nowrap}
.ins-chip b{margin-left:2px}
.ins-chip.active{background:var(--accent-soft);border-color:var(--accent);color:var(--accent-strong)}
.crm-temp{display:inline-flex;align-items:center;gap:4px;border-radius:999px;padding:3px 9px;font-size:12.5px;font-weight:700;white-space:nowrap;background:var(--surface-2);color:var(--text-soft)}
.crm-temp b{font-variant-numeric:tabular-nums}
.crm-temp.quente{background:var(--danger-soft);color:var(--danger)}
.crm-temp.morno{background:var(--warn-soft);color:var(--warn)}
.crm-temp.frio{background:var(--surface-2);color:var(--muted)}
.crm-lead-row{align-items:flex-start}
.crm-lead-row>.crm-temp{margin-top:2px;min-width:96px;justify-content:center;flex:0 0 auto!important;display:inline-flex!important}
.ins-list-row>.qa-stars{flex:0 0 auto!important;display:inline!important}
.ins-list-row>.qa-low-main{flex:1;min-width:0;display:grid;gap:2px}
.crm-lead-main{display:grid;gap:3px;min-width:0;flex:1}
.crm-lead-crit,.crm-lead-box span{display:flex;flex-wrap:wrap;gap:4px}
.crm-lead-crit i,.crm-lead-box i{font-style:normal;font-size:11.5px;border-radius:6px;padding:2px 7px;background:var(--accent-soft);color:var(--accent-strong)}
.crm-lead-crit i.neg,.crm-lead-box i.neg{background:var(--danger-soft);color:var(--danger)}
.crm-lead-sum{color:var(--text-soft);display:flex!important;gap:5px;align-items:flex-start}
.crm-lead-sum .ui-icon{flex:0 0 auto;margin-top:1px}
.crm-lead-sum .ui-icon{width:13px;height:13px;vertical-align:-2px}
.crm-lead-box{display:flex;gap:10px;align-items:center;flex-wrap:wrap;padding:10px 12px;border-radius:12px;background:var(--surface-1);margin-bottom:10px}
.crm-lead-chip{border:0;background:none;padding:0;cursor:pointer;display:inline-flex;align-items:center}
.crm-leads-off{max-width:640px}
.crm-leads-off p{line-height:1.5}
.crm-lead-cfg .crm-inline-num{display:inline-block;width:70px;padding:3px 6px;margin:0 3px}
.crm-lead-thr{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.crm-crit-list{display:grid;gap:10px;margin:8px 0}
.crm-crit-row{display:grid;grid-template-columns:minmax(0,1fr) 110px auto;gap:6px;padding:10px;border:1px solid var(--line);border-radius:12px}
.crm-crit-row .crm-crit-words{grid-column:1/-1}
.crm-crit-pts{display:flex;align-items:center;gap:4px;font-size:12.5px;color:var(--muted)}
.qa-stars{color:var(--warn);letter-spacing:1px;min-width:70px}
.qa-stars.bad{color:var(--danger)}
.qa-rp-mic.recording{background:var(--danger);color:#fff;border-color:var(--danger);animation:mtPulse 1.2s infinite}
.qa-rp-voice{margin-right:auto;font-size:13px}
.qa-rp-voice-note{font-size:12px;margin:4px 0 0}
@keyframes mtPulse{0%,100%{opacity:1}50%{opacity:.55}}
.aie-card{margin-bottom:14px;display:grid;gap:12px}
.aie-card h3{display:flex;align-items:center;gap:6px;margin:0}
.aie-card h4{margin:6px 0 0}
.aie-limit{display:grid;gap:5px}
.aie-limit-head{display:flex;justify-content:space-between;gap:10px;font-size:13.5px;flex-wrap:wrap}
.aie-tips{display:grid;gap:6px}
.aie-spark{height:56px}
.aie-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:12px}
.aie-grid small{display:block;margin-top:3px;line-height:1.35}
.aie-grid .ins-check{flex-wrap:wrap!important;align-self:center}
.aie-grid .ins-check small{flex-basis:100%}
.ins-table .aie-tr{grid-template-columns:minmax(0,1fr) 80px 90px 80px 90px}
.aie-details summary{cursor:pointer;font-weight:600}
.mt-coach-away{display:grid;gap:8px;align-content:start}
body.mt-pip-body{margin:0;background:var(--surface-0,var(--bg,#fff));overflow:auto}
.mt-pip{display:grid;gap:10px;padding:10px}
.mt-pip-bar{display:flex;align-items:center;gap:8px;position:sticky;top:0;background:inherit;padding-bottom:6px;border-bottom:1px solid var(--line)}
.mt-pip-bar b{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.mt-pip .mt-coach{display:grid;gap:8px}
@media (max-width:820px){
  .crm-lead-row{flex-wrap:wrap}
  .crm-lead-row .crm-lead-main{flex-basis:100%}
  .crm-lead-row .ins-row-actions{width:100%;justify-content:flex-start}
  .crm-crit-row{grid-template-columns:minmax(0,1fr) 96px auto}
  .ins-table .aie-tr{grid-template-columns:minmax(0,1fr) 60px 70px}
  .ins-table .aie-tr span:nth-child(4),.ins-table .aie-tr span:nth-child(5){display:none}
}

/* ===== v10.0.121 — agenda, follow-up, relatório semanal ===== */
.mt-agenda{margin-bottom:12px}
.mt-agenda h3{display:flex;align-items:center;gap:6px;margin:0 0 8px}
.mt-agenda-when{display:grid;gap:1px;min-width:74px;flex:0 0 auto!important;text-align:center}
.mt-agenda-when b{font-size:14px}
.ins-list-row>.mt-agenda-when{display:grid!important}
.crm-appt.canceled,.crm-appt.no_show{opacity:.6}
.crm-appt.done .crm-appt-st{color:var(--accent-strong)}
.crm-appt.no_show .crm-appt-st,.crm-appt.canceled .crm-appt-st{color:var(--danger)}
.crm-today{color:var(--accent-strong)}
.crm-wd{display:flex;flex-wrap:wrap;gap:6px;margin:6px 0 8px}
.crm-wd label{display:inline-flex!important;flex-direction:row!important;align-items:center;gap:4px;border:1px solid var(--line);border-radius:999px;padding:3px 10px;font-size:13px}
.crm-fu-step{display:grid;gap:6px;padding:10px;border:1px solid var(--line);border-radius:12px}
.crm-fu-step label{display:flex!important;flex-direction:row!important;align-items:center;flex-wrap:wrap;gap:6px}
.crm-fu-step .fuDays{width:70px}
.crm-fu-stats{display:flex;flex-wrap:wrap;gap:14px;margin:10px 0;font-size:13.5px;color:var(--text-soft)}
.crm-fu-stats b{color:var(--text)}
#crmAutomation,#crmWeekly{grid-column:1/-1}
#crmAutomation .ins-panels{margin:0}
.qa-weekly-box{margin-top:14px}
.mt-agenda .ins-row-actions{flex:0 0 auto;display:flex;gap:6px;align-items:center}
.mt-agenda .ins-row-actions .primary{flex:0 0 auto;width:auto}
@media (max-width:820px){
  .crm-appt,.mt-agenda .ins-list-row{flex-wrap:wrap}
  .crm-appt .qa-low-main,.mt-agenda .qa-low-main{flex:1 1 55%}
  .crm-appt .ins-row-actions,.mt-agenda .ins-row-actions{width:100%;justify-content:flex-end}
}
/* v10.0.125 — botão de transcrição ao lado do áudio */
.audio-transcribe{min-width:34px;font-weight:800;font-size:12px;letter-spacing:-.02em}.audio-transcribe.has-text{color:var(--accent,#16a34a);border-color:currentColor}
.message-transcript .transcript-text{font-style:italic}